FAQs

At EcoHugs, we know that as parents, you may have many questions about the products you use for your little ones. Our Frequently Asked Questions page is designed to provide clear and concise answers to help you make informed decisions. From the materials we use and our commitment to sustainability, to the certifications we've earned and how to properly use our products, we've got you covered. If you can't find the answer you're looking for, our dedicated customer service team is always here to help. We strive to make your experience with EcoHugs as smooth and reassuring as possible.

To minimize processing and avoid unnecessary chemicals, EcoHugs has chosen to use unbleached bamboo fiber for our wipes. Many conventional wipes, especially those made from natural plant fibers, undergo a bleaching step to achieve a white appearance. By omitting this step, we eliminate the use of bleaching agents. This decision does not compromise the performance of our wipes, which remain as soft and effective as ever.

Whether you're a new parent or already well into your diaper journey, it's never too late to make the switch. Choosing EcoHugs bamboo diapers and wipes has an immediate positive impact on both the Earth and your baby's skin. Our bamboo products offer premium quality with a reduced environmental footprint. Bamboo is a highly sustainable resource, growing quickly with minimal resources, making it an excellent choice for eco-friendly parenting. By switching to EcoHugs, you are providing the best for your baby while caring for our planet.

We do not add any fragrances to our diapers and wipes. Additionally, they are odor-resistant. Our products have a subtle, natural scent from the Aloe, Chamomile, and Calendula ingredients.

The benefits of bamboo are numerous—for both environment and the children. We chose bamboo for its sustainability, softness, and biodegradability. Our team and customers have noticed fewer rashes and less irritation with bamboo diapers. EcoHugs diapers degrade by more than half in just 2-3 months, compared to regular diapers that can take 500 years. Bamboo helps us make a significant positive impact.

Yes! All of our bamboo products have been dermatologist tested and approved by DermaTest

Absolutely! Our products are specifically designed for individuals with highly sensitive skin. EcoHugs bamboo diapers and wipes are not only hypoallergenic but also dermatologist-approved. We believe in keeping it simple and effective – our products contain only what's necessary to ensure top-notch quality and performance.

Yes, EcoHugs products are safe for infants' sensitive skin. At EcoHugs, our products are crafted specifically for those with highly sensitive skin. Our bamboo diapers and wipes are hypoallergenic, dermatologist-approved, USDA certified biobased, and OEKO-TEX® STANDARD 100 certified. We only add what is necessary to achieve high quality and great performance. Made responsibly from sustainably harvested bamboo, our products are also CE certified with the European Commission. You can rest easy knowing your child is less likely to experience a reaction compared to conventional diapers.